Shipping Guideline for 2016 Chinese New Year Holiday
It is going to be Chinese New Year Holiday (CNY) this year so that our shipping service will be closed during this holiday period. let’s check shipping calendar as the followings:
- 2/4/2016 ~ 2/14/2016 (UTC+8): Online shop is open 24/7 but shipping service is closed.
- 2/15/2016(UTC+8): All orders start to be shipped out.
- All fusion service orders placed after Jan 27 will start to be shipped from Feb 15.
Guideline for Free Shipping Fee
Meanwhile, we will offer free shipping service if you placed orders ( including fusion orders) from Jan 29th to Feb 14th (UTC+8).
- FREE registered air mail shipping for all orders without any order amount limits.
- FREE expedited shipping over USD150.00 (UPS, FedEx, DHL, EMS are included). The coupon code is 2ef5c689c2. It will automatically be shown in your checkout page when your order amount is USD 150.00 or more.
- This shipping guideline is only for retail orders on Bazaar site.
Here is a guideline that how to get free shipping for your orders:
Our customer service will be off during this holiday and back on Feb, 15th. If you have any problems, please feel free to contact us by email: [email protected]. We will be back to reply you on Feb, 15th. Thanks for your support!
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Tried to use this yesterday, but my fusion order was still charged shipping 🙁
I will let my colleague from customer service contact you by mail:)
do you will answer mails, during these period?
Not really. But we will prioritize requests during the holiday when we are back!
Today and tomorrow are the last days.
If you have any question now, you would be able to solve it out with us before the holiday.