DHL express shipping available (beta)
Answering to the call from customers, we have included DHL express shipping now.
Zone 1 Countries (1-3 days)
SG,TW,MY,TH,MO,KR,ID,AU,NZ
Start from $17
Zone 2 Countries (2-4 days)
JP,US,GB,FR,DE,ES,NL,IT,SE,FI,DK,AU,CH,IE,GR
Start from $26.74
Zone 3 Countries (4-7 days)
The rest
Start from $54.19
There might be some country that our DHL service does not reach, please choose HKPS instead. Free shipping options does not include DHL. We are running beta for this shipping option, please let us know if any suggestion! Thank you!
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doh!
In general you can get the replacement tracking number from the DHL team. It sounds like you had a lottery win with the failures of that shipping. This is definable not the usual case.
Daniel
Oh yes, tracking number… I had a tracking number! But for some stupid reason DHL removes the HongKongPost tracking number and puts a new one into their system upon entry to Germany. And that number is so secret, nobody nows about it. When you call the service hotline the dudes don’t know anything.
Thats why I always try to get a tracking number when buying something. However most problem I have with national parcels and not the international ones 😉
Well it turned out not to be the a customs problem. They processed it in 5 days. DHL “forgot” to send me a notification to pick it up there. Yesterday I got a “warning” from the customs office that they will throw it away if I don’t come and pick it up.
Even standard DHL is very quick. I got my stuff in around 5 working days. It old is a problem of the customs office. If they put it in a retention phase, you have to wait.
Thanks again for your quick service. It works well.
Daniel
I shall test this and see if the ‘customs curse’ is still on me.